Privacy Policy

Welcome to Affina Haus. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place orders, or interact with us online.

1. Information We Collect

We collect information to provide a smooth and secure shopping experience. This may include:

  • Personal Information: Name, email, shipping and billing address, phone number, and account information.
  • Order Information: Products purchased, payment method, and transaction details. Payment information is securely processed by Shopify and our payment providers; we do not store credit card information.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our site.
  • Cookies & Tracking Technologies: Used to improve website functionality, enhance your shopping experience, and analyze site performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders and returns
  • Communicate with you regarding your orders or inquiries
  • Personalize your shopping experience and improve our website
  • Send marketing communications if you have opted in
  • Prevent fraud and ensure the security of our store

Shopify may also collect and process data as outlined in their Privacy Policy.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Shopify and payment providers for secure payment processing
  • Shipping and fulfillment partners to deliver your orders
  • Analytics or marketing providers (e.g., Google Analytics)
  • Other trusted third parties necessary to operate our store

All third parties are contractually obligated to protect your information and use it only for the intended purpose.

4. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data. Shopify also uses strict security practices to protect customer data.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of your data held by us

To exercise your rights, contact us at:
📧 emily@affinahaus.com

6. Cookies

Our store uses cookies to enhance your shopping experience. Shopify uses cookies for order processing, session management, and analytics. You can manage cookies through your browser settings, but some features may not function properly if cookies are disabled.

7. Third-Party Services

Some features of our store (such as payment gateways, analytics, or apps) are provided by third parties. These services may collect or process your information as part of their services. We encourage you to review their privacy policies for details.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to us:
📧 emily@affinahaus.com
🌐 www.affinahaus.com